Chief Performance Improvement & Innovation Officer

The Office of Performance Improvement & Innovation is a new unit at the California Department of Justice DOJ, with a mission to help empower the CA DOJ to deliver a more effective, efficient, and equitable justice system and improve constituent services for all Californians through the deployment of 21st century approaches and tools.

The Chief Performance Improvement & Innovation Officer will be the Director of this new office, and will lead the effort to build out performance improvement, innovation, and transformational change capacities at DOJ. In this position, you’ll be charged with setting the priorities of the new office, building a team and attracting talent, developing service offerings to meet core agency needs, and advancing the mission of the office and agency as the leader of this new start-up team. You will collaborate closely with agency leadership, leading efforts to improve service quality, and developing, evangelizing and delivering 21st century tools to solve agency challenges.

Under the general direction of the Chief Deputy and Associate Attorney General, the Chief Performance Improvement & Innovation Officer will lead the Attorney General's team devoted to identifying departmental opportunities and problems, providing an active performance management role, making policy recommendations for implementation, and installing new services to meet the core needs of the California Department of Justice and constituents. In this role you will consult internally and advise Departmental leadership regarding audits, performance evaluations, risk assessments and internal monitoring and controls. This position represents the Attorney General before other state, federal, and local agencies with regard to audits and improvement projects conducted by external organizations. You’ll also serve as an expert and educator in your discipline, establishing new practices that can work across units and providing guidance and training for the Office of Performance Improvement & Innovation as well as agency staff.

The ideal candidate for this role has:

• Experience executing and delivering on large, complex projects and leading teams that delivered results.
• Experience in driving transformational change in government and/or large organizations, completing projects with multiple stakeholders, building internal and external support, and overcoming barriers.
• Strong communication and interpersonal skills with a demonstrated ability to oversee the work and performance of administrative and technical staff.
• Passion about, and demonstrated experience in, leveraging data, technology, and user-centered design in organizations to create better, more efficient external and internal services.
• Experience with performance management best practices, development of strategic plans, reviews/audits, continuous improvement successes, and/or program evaluation techniques.
• Demonstrated ability to identify opportunities and risks/problems, evaluate and prioritize alternative solutions, and implement selected approaches.

Civil Service Title

Career Executive Assignment (C.E.A)

Civil Service Examination

For the Career Executive Assignment (C.E.A) position, there is no additional examination beyond the application requirements. For this position, Standard State Application and the Statement of Qualifications is considered the "examination" and is scored by a panel of subject matter experts.

Pro tip: Be sure to address the minimum and preferred qualifications in your Statement of Qualifications!

Background Check & Special Requirements

The position requires the applicant pass a Background Investigation prior to being hired. The Background Investigation may include criminal background, fingerprinting, and a review of any governmental records.

Pay & Benefits

Commensurate w/ experience, up to $114,660 per year. This position is eligible for paid time off and health insurance through the state.

Location

California’s a big state, and we want to attract a diverse pool of applicants. This role will require significant time working out of our offices in Sacramento, where many of your DOJ colleagues will be based. The DOJ also has offices statewide, which can be utilized by the Director.

Timeline

Application Deadline: November 22, 2016

Application Requirements

To apply, please submit the following documents:

• Standard State Application: Complete this form and submit with your application.
• Statement of Qualifications: Please submit a Statement of Qualifications that discusses how your education, training, experience, and skills meet the minimum qualifications and desirable qualifications and qualify you for the position. The Statement of Qualifications demonstrates your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length.
• Resume: 1-2 page resume

How to apply

Submit your application

Electronically: Application packets may be submitted electronically through your CalCareer Account at www.jobs.ca.gov.

By Mail:
Department of Justice
Office of Human Resources
Attn: Exam Unit
P.O. Box 944255
Sacramento, CA 94244-2550

In Person:
Department of Justice
Office of Human Resources
Attn: Exam Unit
1300 I Street, 7th Floor
Sacramento, CA 95814

To apply, view the full application here.

Questions? Reach out to us at innovation@doj.ca.gov.